The safety and wellbeing of our guests, customers and colleagues is a top priority for AJU IMPERIAL HOTEL.
AJU GROUP continues to monitor the coronavirus (COVID-19) situation closely, keeping those who are affected in our hearts, and listening carefully to the questions and concerns we receive from guests such as you.In response to the COVID-19 pandemic, AJU Hotel Group would like to introduce a security protocol in Hotel, providing guest & employees with conditions for both comfortable and safe stay and work.
• All Staff & Guests to be allowed entry only if using masks/face cover.
• All touch points in public areas like door handles, elevator buttons, counter tops, table tops, railings, etc. are cleaned continuously using a sanitizer/ disinfectant.
• These practices are also in place in guest rooms during the morning housekeeping service and at turndown in the evening.
• Masks and disposable gloves are being worn by all team members at all times and changed frequently.
• Housekeeping staff use fresh gloves & shoe wear for everyday they service.
• Sprayer chemicals is being used to disinfect the hotel entrances, employee entrances, as well as various public areas.
• Restaurants and seating in the lobby have been reconfigured to ensure safe distances are maintained.
• Protocols are in place for staff, in the kitchens, restaurants, in-room dining, Fitness centres and banquet halls to sanitize their hands every time they serve food or touch food & any other related items.
• Temperature measures of non-resident guests are taken at the entrance of the hotel. Temperature measures of resident guests and team members are also taken once a day.
• Updated and detailed cleaning checklists, including the use of professionally identified chemicals and agents for all areas including laundry, are being followed and monitored closely.
• All supplies and materials are sanitized before being admitted into the hotel premises.
• Correctly formulated hand sanitizers are in place in all guest rooms and at all public spaces and include the entrances, lobbies, corridors, etc.
• Detailed Standard Operating Procedures are in place in case of a positive COVID-19 diagnosis where a guest or a colleague needs to be quarantined.
• If any of the parameters for guests or employees are not normal, a medical examination and medical assistance are provided immediately.